@rjb.engineering
I’m the lead engineer at one of the biggest (non-public) 3D printing company. I saw this within 10 min of it being posted and I had the same reaction. I love Phillips for doing this!
@VitorRuiMoreira
I've bought a Phillips Vaccum Cleaner. While on warranty, it broke. They fixed. Still on warranty, it broke again, due to the same reason. Instead of fixing, they provided me a new revision of the hardware, which it's still working. So, not just manufacturing warranty, it's engineering warranty. That's something that proves they are humble enough to "admit" that product could be always improved
@raawesome3851
The funny thing is, one of my toothbrushes didn't work (because we live in that world) and as soon as I typed in the serial number info into Phillips' website, no questions asked, they sent me a new one and even paid for a shipping label for me to send the broken one to them. To be quite frank, I was indifferent to their existence until that amazing customer support.
@GabrielRM
I'm a Philips employee. It's really nice to see them in this channel somehow, but even nicer to see all the positive comments all over here. ❤
@svettnabb
They are Dutch, and also European living under the EU branch. All European companies are being pushed by law to make things more fixable to reduce waste - This is a good thing
@DutchDiederik
One of the great Dutch companies. Made the light bulb into how we know it today. Played a major part in the development of radio. Played a major part in semiconductor manufacturing development. Played a major part in the development of broadcast television camera technology. Invented the cassette tape. Invented the video tape. Invented the rotary electric shaver. Invented the CD, SACD, DVD, and Blu-Ray together with Sony. Created S/PDIF (Sony/Philips Digital Interface) together with Sony. Played a major part in the development of CCDs which is the sensor technology in digital cameras.They even built a prototype of an electric bicycle in the 1930s that had an 80 kilometer/50 mile range. Also, many impressive medical innovations like X-ray tubes, CT scanners, MRI systems, and recently a 3D intracardiac echocardiography catheter. If you are interested in technology and ever visit The Netherlands, it's worth your time to visit the Philips museum in Eindhoven.
@Greeblio
Reminder that Philips used to have a 27.5% ownership stake in TSMC due to supporting its early development (and also taught it a lot of the knowledge needed to get starter), but sold it all in 2008. I've never heard anything bad(or really anything in general) about Philips, despite how large a company it is.
@lilgeorge248
I think the best direction for Phillips to go is make a modular product that they sell motor heads for, (trimming, razor, etc) and then the customer is able to print guards, replacement pieces and bodies, AND Phillips themselves also sells similar parts in case the person wants the convenience of just ordering that piece instead of printing it.
@RealFrymaster
"overpriced lightbulbs"... that have a control protocol that's open so it works with pretty much the widest list of home automation software. Similar concept here - being consumer-friendly can pay off in the long run
@martijnholland1714
Philips started (and sold) ASML and NXP, both Dutch companies are way larger than Philips is now.
@MegaRockero20
I think you should do a dedicated video showing this of. We need Phillips to receive a dopamine boost on this move and letting them know WE WANT THIS, and WE WANT MORE!
@Xyler94
I've been a massive fan of Phillips Hue products. They embrace Zigbee. Meaning, the Hue Bridge doesn't need Internet access to work! So even if Phillips shuts hue servers down, the bridge still works. Unlike my co-worker's cheap smart lights that stopped working. Mine work even when Internet is down (but internal network is still up, like an ISP outage). Plus, Hue pairs lovingly with Home Assistant. None of my smart home things have direct access to the Internet. And that's how it should be!
@mrkstpn200712
Keep in mind that Philips is a brand used by multiple companies. The shaver and toothbrush Philips is the original company, Philips Hue (Signify) and Versuni (Home appliances) are spun off from it and have different owners, while all the other Philips companies are brand licensees, like that Chinese company selling smart locks under the Philips brand. They pretty much did both "a Motorola" (split the company) and "a Nokia" (offer an uncountable number of companies to use the brand name). Hence, there is no single "Philips ecosystem".
@multiwinia1
I actually recently purchased new earbuds, and I went with philips. I found out after purchase, that I can just straight up replace the entire cable if it ever has an issue. They even have a guide for using your own copper wires, and connecting it to whatever you want! Genuinely great stuff.
@devnol
20 year old Phillips trimmer my grandpa used to have, NiCd battery went bad, I was able to get a new one, remove two screws and solder a new one back into place. Quick and easy, still works.
@spammusubican
I think the small fixes of consumer electronics around the house would still be a great video idea to pursue!
@Notathing556
I have a 55" Philips lcd TV from 2009ish when the first 120hz was out, and it is still working 2025. Love to see the brand doing such cool stuff
@MacroAggressor
Wow! If they don't turn around and screw the consumer, they just earned a TON of goodwill from me. Based Philips.
@00wheelie00
I've been printing parts for such repairs since getting a 3D printer. The proces is always: 1. Search online if someone already made the part. 2. If not 3D scan the broken part and fix it up. 3. Print the part myself or have it print (Nylon sintered parts are sometimes needed and FDM doesn't cut it) Having the manufacturer release the models for their product is a hoge game changer!
@RustedOil