Common Laboratory QC Activities and QA Indicators
QA Indicators
• Number and source of improper test requests
• Number of test requests with incomplete or incorrect information
• Number and location of samples without proper identification at time of specimen collection or transfer
• Number of, source of, and reasons for unacceptable specimens
• Number of and reasons for incomplete testing (e.g, analyzer failures, method problems, technical problems
• Number of and reasons for invalid test results (e.g., QC failures, calibration failure, etc.)
• Number of and reasons for turnaround time failures
• Number of times that incorrect results were reported and had to be called back and corrected (i.e., reporting error)
• Number of and reasons for re-sent reports
Laboratory Management, Quality Management, Quality Assurance, Lean Laboratory, chemistry, laboratory hacks, Accreditation
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