Root Cause Analysis - Solving Problems at Work

If you only fix the symptoms of a problem, what you see on the surface will almost certainly happen again. and the consequence will be that you have to fix the problem again and again, and again. If instead you look deeper, to figure out why the problem is occurring, you can fix the underlying systems and processes that cause the problem.
In this lesson, we will look at 2 tools you can use to help analyze root causes:
a. The 5 Why’s Technique, and
b. Root Cause Analysis

Want to learn more, then view our course 'SOLVING PROBLEMS AT WORK' - rb.gy/h1svfe