Design Dialogue: 'New Digital' to Transform Enterprise - Introduction

At Intellect's recently-held "Transforming Enterprises with eMACH.ai" workshop for India and South Asia's top bankers, Arun Jain, Chairman and Managing Director, Intellect, started a Design Dialogue - New Digital in Transforming Enterprises with the audience. He drew parallels between the complexities of banking and life, advocating for a Design Thinking approach that prioritises understanding customer needs rather than traditional optimisation methods, thus encouraging a modern banking strategy focused on customer desirability and new opportunities.

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