The Rise of MSP Efficiency at MSP GLOBAL 2024: Making the “10x Technician”

"You’ve heard of the “10x Engineer” … now meet the 10x MSP technician. Over the last few years, advanced tools have allowed software engineers to level up, multiplying productivity. Now, recent advancements in automation, native integration, and AI have opened the door to level up MSP technicians too, increasing the number of endpoints covered per agent and reducing risks. ​In his MSP GLOBAL 2024 keynote, Acronis President Gaidar Magdanurov shared the roadmap for making this a reality.
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