Innovating Customer Experiences & Empowering Brands Through Ai | Ep 108 | DevReady Podcast

In this episode of the DevReady Podcast, our host, Anthony Sapountzis is joined by Santiago Santa María Morales, Product Director at NTT DATA Europe & Latam. From enhancing customer service through AI to deciphering the future of communication, this conversation is a deep dive into the world of technology innovation. Don't miss out on Santiago's insights that could reshape how we interact with brands!

Topics Covered
•Leveraging AI to Elevate Brand-Customer Connections
•Tech Evolution: From NLP to GPT-3 to Beyond!
•Improving Customer Connections through Streamlined Communication
•Secrets to Near-Perfect Service through Ai
•Crafting Hyper-Personalized Solutions
•How GPT’s Magic Works
•Inside the Ai Loop
•Emergence of Skills for Ai
•AI's Multisensory Breakthroughs
•Navigating the Digital Deception

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