Wave 1 2025 Customer Insights Journey Chat With Amey Holden

The release notes for Dynamics 365 Wave 1 20245 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights - Journeys section (formerly D365 Marketing).

Wave 1 2025 D365 Marketing Overview
🚀 Customer Insights - Journeys: https://learn.microsoft.com/en-us/dyn...

Wave 1 Item Links:
1️⃣ Create journeys by using Copilot to describe them - https://learn.microsoft.com/en-us/dyn...
2️⃣ Export your data to your own storage for custom reporting - https://learn.microsoft.com/en-us/dyn...
3️⃣ Wait on segment membership to trigger next step in a journey - https://learn.microsoft.com/en-us/dyn...
4️⃣ Respect quiet times, engage based on location and time zones - https://learn.microsoft.com/en-us/dyn...
5️⃣ Pause and resume journeys to handle unplanned events - https://learn.microsoft.com/en-us/dyn...
6️⃣ Allow individuals to re-enter a one-time, dynamic segment journey - https://learn.microsoft.com/en-us/dyn...
7️⃣ Maximize event capacity with waitlist registrations -https://learn.microsoft.com/en-us/dyn...
8️⃣ Set up and execute pre- and post-event communications - https://learn.microsoft.com/en-us/dyn...
9️⃣ Collect extra customer info without updating your data model - https://learn.microsoft.com/en-us/dyn...
1️⃣0️⃣Create event portals with event and registration details using Power Pages - https://learn.microsoft.com/en-us/dyn...
1️⃣1️⃣ Automate seamless handoffs between marketing and sales - https://learn.microsoft.com/en-us/dyn...
1️⃣2️⃣ Create an event portal on your own website - https://learn.microsoft.com/en-us/dyn...

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