You don't need your clients to change for you to change - #doFIXdifferently

Welcome back to #doFIXdifferently. In this episode Chris Lees tackles one of the mental barriers people have to making change, which is feeling like they're going to force some level of change on the customer.

The fear of making change is not just about changing your internal process, the real concern is about making an impact on a customer that customers won't like, and that's a very well-founded fear. The thought is absolutely in the right place, but the reality is you don’t have to force change on your customer to necessarily create positive change within your internal processes.

Watch this week's episode to find out more, and Chris shares some tips to start implementing simple changes internally which will positively affect your customer, but won't require them to make a change themselves.

If you want to learn more about how you can improve your processes and provide a much better customer service, register for our FREE webinar on how to "Build a well-oiled connectivity machine".

*We believe FIX connectivity should operate like a well-oiled machine, almost on auto-pilot.*

As the experts in FIX, we can give you the tools, software, and processes you need to build a well-oiled connectivity machine that tracks liquidity into your business.

Join our next FREE webinar where Chris will be introducing the 'Five Principles' of efficient FIX connectivity, and leaves you with an action plan to make a measurable improvement to your connectivity process that your boss will thank you for.

Register for the webinar here: https://fixspec.com/webinar-registrat...