In our conversation, Tom from Monday.com outlines how programs and others have helped them to reduce average handle time, increased customer engagement with their customer experience team, and close more renewals and trial conversions.
Customer Experience Leaders Chat is a place where we talk to support professionals from all over the world and discuss what’s behind their team's success. This interview is brought to you by Nicereply - an all-in-one customer satisfaction tool.
Find us on:
Apple Podcasts: https://apple.co/32nB5OR
Spotify: https://spoti.fi/3h0rGRk
Google Podcasts: https://bit.ly/3jfRnz8
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