Hassle-Free Knowledge Base Management with Copilot Agent

Struggling to find the right solution in a sea of knowledge base articles? Copilot agent makes KB navigation seamless, resolving IT issues faster with AI-driven automation.

How Copilot agent streamlines KB summarization
🔹 Instant Issue Resolution – Retrieves the most relevant solution from the knowledge base.
🔹 AI-Powered Search – Uses Azure Open AI to refine and suggest the best answers.
🔹 Interactive Query Handling – Ensures users get the most relevant responses.
🔹 External Source Lookup – Expands searches beyond the KB when needed.
🔹 Incident Management Integration – Creates an incident record if a solution isn’t found.

With touchless automation, Copilot agent reduces IT workload, enhances accuracy, and saves time.

📩 For more details, reach out to us at sales@avasoft.com or visit www.avasoft.com/microsoft-copilot/?utm_source=AVAS…

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