How Space Affects Customer and Employee Experience #EmployeeEngagement #WorkplaceCulture #shorts

Ever been in a business where employees just don’t care?

You feel it the second you walk in.

No eye contact. No enthusiasm. Just a “let’s get this over with” attitude.

That’s not just a customer service issue, it’s an employee experience issue.

When people take pride in where they work, their energy is different. They engage, they care, and they create an experience worth remembering.

If you want loyal customers, start by building a workplace where employees actually want to be.

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Jacob is the international best-selling author of 5 books including Leading With Vulnerability, The Future Leader, and The Employee Experience Advantage. He's also a professionally trained futurist and keynote speaker. Jacob's passion and mission is to create great leaders, engaged employees, and future-ready organizations. His work has been endorsed by the CEOs of Nestle, Cisco, Best Buy, Unilever, Mastercard, Audi, The Ritz Carlton, Yum! Brands, and countless others.

Website: thefutureorganization.com/
Substack: greatleadership.substack.com/
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Twitter: twitter.com/jacobm
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Podcast: thefutureorganization.com/future-work-podcast/
Jacob's Most Recent Book: LeadWithVulnerability.com/
All books: thefutureorganization.com/books/