Welcome to Part 1 of Module 6 in our ITIL® 4 Foundation training series! 🚀
In this session, we dive into the Management Practices outlined in ITIL® 4, which are critical for aligning IT services with business objectives.
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Timestamps:
00:00:33 - ITIL4 Practices
00:13:44 - Information Security Management
00:20:17 - Relationship Management
00:22:02 - Supplier Management
00:24:29 - IT Asset Management
00:28:43 - Monitoring & Event Management
00:34:00 - Service Configuration Management
00:38:58 - Release Management
00:41:18 - Deployment Management
00:43:16 - Continual Improvement
00:49:25 - Change Enablement
01:03:45 - Incident Management
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