In this interview with Bryan Tan, Chief Health Officer at Salesforce, he discusses the evolution of healthcare technology in New Zealand and global health system challenges.
Bryan shares his experience working with the New Zealand Ministry of Health, from COVID-19 response to the current implementation of nationwide health surveillance systems. With his clinical background and technology expertise, he offers valuable perspectives on how configurable platforms are transforming healthcare delivery.
Key highlights from the discussion:
🏥 How Salesforce supported New Zealand's COVID-19 response and now manages the national immunization register
🦠 The platform's expansion into tracking various infectious diseases and regulatory practices
💻 The three major global healthcare challenges: budgetary constraints, workforce shortages, and the shift towards consumer-centric care
🔄 The transformation from lengthy implementation projects to rapid deployment of healthcare solutions
🤖 Insights into the future of healthcare technology, including the role of Agentic AI in improving patient care and system efficiency
This interview was recorded at Digital Health Week NZ hosted by HiNZ. For more interviews and episodes make sure you subscribe to the YouTube channel, and catch a feature episode of the Talking HealthTech Podcast featuring some of these discuss
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