Pegasystems CRM Detailed Independent Review | Pegasystems Pros and Cons | Pegasystems Alternatives

Call center operations and customer service workflows are often far more complex than they appear, particularly in industries like banking, financial services, and insurance, where regulatory requirements and intricate client needs add layers of complexity.

Beyond call center workflows, even processes like client onboarding and approval can be challenging to adapt to standard off-the-shelf CRMs.

While larger CRM platforms offer significant customization, they often fall short when handling highly complex, BPM-like workflows that demand seamless integration with machines and the flexibility to manage ad-hoc inputs throughout the process.

This raises the question: how does Pegasystems, known for its strength in process automation and dynamic case management, compare to its competitors, and what is its position in today’s market?

Let's hear from experts Andy Pratico, Dave Crysler, Shrestha Dash, and Sam Gupta as they independently assess Pegasystems.

Watch the live stream on:
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Questions for Panelists?
🔗Sam Gupta: linkedin.com/in/samguptausa/
🔗Dave Crysler: linkedin.com/in/david-crysler/
🔗Andy Pratico: linkedin.com/in/andy-pratico-80175410/
🔗Shrestha Dash: linkedin.com/in/shrestha-dash-662b00204/

Background Soundtrack: Away From You – Mauro Somm

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