In this episode of #doFIXdifferently, Chris Lees asks if there is such a thing as best practice when it comes to processes. The answer, of course, is yes. There is plenty of scope for improvement, particularly since most people will create their initial process templates by copying and editing someone else's, and therefore not have that template be specifically designed to their own business and customer needs.
Our "5 Principles for better FIX connections" includes a key principal around deliberate process design. In other words process should be deliberately designed to give the best customer experience and make a fast and efficient process for everybody.
Watch the video to find out more:
• 5 Principles For Better FIX Connectivity
If you feel that you need some help with your processes or streamlining your templates, we are here to assist with getting you back on track to building a well-oiled and efficient connectivity machine.
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