Chargebacks explained | emerchantpay

A chargeback describes a transaction dispute in which the cardholder reclaims the amount they paid to a merchant from their issuing bank.

A customer typically requests a chargeback if they've never received their goods and services, if the merchant refused a refund, or if the transaction was fraudulent, among other reasons.

0:00 Chargeback overview
0:24 What's the difference between a refund and a chargeback?
1:02: Why do merchants need to monitor their chargebacks?
1:31: How do chargebacks work?
2:09: What are some common chargeback reasons?
2:39: When can a consumer file a chargeback after the purchase transaction?
3:09: What can you do to protect your business?
3:50 How can emerchantpay help?

In our latest blog article, we dig even deeper into how chargebacks work and how to protect your business against chargebacks : www.emerchantpay.com/insights/chargebacks-explaine…

#payments #chargebacks #fraud #ewallet #onlinepayments #creditcards

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