Character Traits and Skills That Customer Support Agents Need To Have | Learning Space by HelpDesk

Direct contact with customers can be nerve-racking and challenging. Now, imagine that it's your bread and butter. You need to stay in close touch with your customers and respond to all their concerns. Find out what customer support skills and personality traits you should have in order to fit into this role.

Check the first lesson of The Essentials of Customer Support by HelpDesk: http://bit.ly/3kuw1iI
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